Privacy Policy

1. Introduction

SteelView Doors ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and in your interactions with our company. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We collect information in the following ways:

• Contact Information: When you request a quote, schedule a consultation, or contact us, we collect your name, email address, and phone number.
• Project Details: We gather information about your project including location, scope, design preferences, and material specifications.
• Communication Records: We maintain records of emails, phone calls, and other communications with you regarding your project or inquiries.
• Website Usage: Our website may collect information about how you interact with our pages through standard analytics tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our products and services
• To prepare custom quotes and proposals for your project
• To facilitate the design, manufacturing, and installation process
• To provide customer support and address any concerns
• To improve our products, services, and website based on feedback and usage patterns
• To comply with legal obligations and protect our rights
• To maintain records for warranty and service purposes

4. Information Sharing

SteelView does not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

• Installation Partners: We may share project details and contact information with our authorized installation partners as necessary to complete your project.
• Service Providers: We may share information with contractors and suppliers who assist us in fulfilling your order or providing customer support.
• Legal Compliance: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If SteelView is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. These cookies help us understand how visitors interact with our site and allow us to remember your preferences. You may disable cookies through your browser settings, though this may limit some website functionality.

6. Data Security

SteelView implements reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We maintain secure systems and restrict access to your data to employees and authorized partners who need it to perform their duties. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request corrections to inaccurate or incomplete information.
• Deletion: You may request deletion of your information, subject to legal retention requirements.
• Opt-Out: You may opt out of promotional communications by contacting us.

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting obligations. Retention periods may vary depending on the context of the processing and our legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. Updates to This Privacy Policy

SteelView may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our website and services after updates constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us: